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Privacy policy

Last updated: 01-05-2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lavitavital.com (the “Site”), or when you engage with us through SMS or other communication channels.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect data on the pages you view, what websites or search terms referred you to the Site, and how you interact with it. This is called “Device Information.”

We collect Device Information using technologies such as:

  • Cookies – Data files placed on your device. Learn more: http://www.allaboutcookies.org
  • Log files – Track actions like IP address, browser type, time stamps, etc.
  • Web beacons, tags, and pixels – Electronic files to monitor browsing behavior.

When you make or attempt to make a purchase, we collect:

  • Order Information – Your name, billing/shipping address, payment details (e.g., credit card number), email, and phone number.

When you opt in to SMS or marketing communications, we may collect:

  • Your mobile number and consent status
  • Timestamp of opt-in and opt-out events
  • Interaction data (e.g., delivery, response, and click-through info)

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfill orders (processing payments, shipping, confirmations)
  • Communicate with you
  • Screen for fraud and risk
  • Provide information or marketing aligned with your preferences

We use Device Information to:

  • Improve our Site (analytics and optimization)
  • Screen for potential fraud
  • Conduct marketing and advertising analysis

We use mobile numbers (with consent) to:

  • Send transactional and promotional SMS messages
  • Confirm orders, send reminders, and deliver updates
  • Respond to support inquiries

Message frequency may vary. Message and data rates may apply.

SMS CONSENT & USAGE

By providing your mobile number and opting in to receive SMS from La Vita Vital, you consent to receive marketing and transactional text messages. You can opt out at any time by texting “STOP.” For help, text “HELP” or contact us using the info below.

  • We do not share mobile numbers with third parties or affiliates for marketing/promotional purposes.
  • We may share mobile information with subcontractors strictly for providing services (e.g., customer support).
  • Text messaging opt-in data and consent will not be shared with any third parties.

  • "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

SHARING YOUR PERSONAL INFORMATION

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, or to contact you.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Other Users: When you share personal information or otherwise interact in public areas of the service with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

BEHAVIORAL ADVERTISING

We may use your data to serve targeted ads. Learn how it works:
http://www.networkadvertising.org/understanding-online-advertising

Opt-out from targeted ads:

DO NOT TRACK

We do not change our Site’s data collection practices when a Do Not Track signal is received.

YOUR RIGHTS (EU & CA RESIDENTS)

If you are a resident of the EU or California, you have the right to access, correct, update, or delete your personal data. To exercise this right, contact us via the details below.

Note: Your data may be transferred to countries outside of your jurisdiction (e.g., United States, Canada).

DATA RETENTION

We retain your Order Information unless and until you request deletion. SMS and consent data may also be retained to comply with carrier and legal requirements.

MINORS

The Site is not intended for individuals under the age of 13.

CHANGES

We may update this privacy policy occasionally to reflect changes to our practices or for legal/regulatory reasons.

CONTACT US

For questions or concerns, contact us at:

Email: Info@LaVitaVital.com
Mailing Address:
La Vita Vital
[Re: Privacy Compliance Officer]
9841 Irvine Center Drive
Irvine, California, US 92618